Emergency Help
Feeling anxious?
Colorado 24-hour Crisis Services 844-493-TALK (8255) Text “TALK” to 38255
Cuando llamas a los Servicios de Crisis de Colorado, hablarás con un consejero capacitado en situaciones de crisis. LLAMA AL 844-493-8255
Jefferson Center 303-425-0300
Mental Health Colorado Resources
Talking with Teens about Coronaviris (and more…)
Need resources?
Colorado 2-1-1 COVID-19 Information and Resources
A confidential and multilingual service that provides one central location where people can get connected to the resources they need statewide. Dial 2-1-1 or 866-760-6489 (toll free).
2-1-1 es un servicio confidencial y multilingüe que conecta a las personas con recursos vitales en todo el estado. Marque el número gratuito 2-1-1 o 866-760-6489.
Resources for Low-income Coloradans During COVID-19 Outbreak
For rent and mortgage assistance call 720-407-6712. For utility assistance call 720-407-6674.
Aunt Bertha—Search for free or reduced cost services and resources by zip code
Jefferson County:
Abuse and neglect of children 24-hour hotline 303-271-4357
Abuse and neglect of at-risk adults 24-hour hotline 303-271-4673
For Golden Residents:
Food and Housing Assistance Information
Golden COVID-19 Rental Assistance
The Golden Service Extension Unit of The Salvation Army offers assistance to Golden residents needing help with rent, utilities, medical bills, prescriptions, and other needs. To see if you qualify, please fill out the online form or call 303-279-2188.
For Residents of Manufactured Home Parks:
Colorado Coalition of Manufactured Home Owners (CoCoMHO)
Mobile Home Park Oversight Program—Colorado Division of Housing
Domestic violence?
If you are in imminent danger, call 9-1-1
Family Tree 24-hour Crisis Line 303-420-6752
Domestic Violence Hotline 800-799-7233
Sexual assault?
The Blue Bench 24-hour Crisis Line 303-322-7273
Línea Directa-Asalto Sexual Para Mujeres y Hombres ESPAÑOL 303-329-0031
Child abuse?
Colorado Child Abuse and Neglect 24-hour Hotline 844-CO-4-KIDS (844-264-5437)
Is there a statewide moratorium on evictions?
Yes, as of April 30, 2020, Gov. Polis suspended evictions statewide for 30 days.
Gov. Polis issued an Executive Order to suspend evictions (both residential and commercial) for 30 days unless such actions are necessary to protect public health and safety. Also, landlords and lenders are prohibited from charging any late fees or penalties for any breach of the terms of a lease or rental agreement due to nonpayment for the duration of the Executive Order. The Executive Order does not relieve an individual from their obligation to make mortgage payments or rent payments. State agencies are directed to work with property owners and landlords to create model repayment agreements that allow tenants additional time to repay rent.
Golden City Council passed a Resolution that requests all banks, mortgage companies and the financial industry, as well as all rental property owners, landlords and rental businesses, to consider the financial impact the threat of the spread of the COVID-19 virus is having on the citizens of the City and asks everyone to provide reasonable accommodations and leniency and consider delaying rents, mortgages, foreclosures, evictions, and utility shut-offs to everyone affected by this crisis.
What about the federal foreclosure and eviction moratoriums?
The Coronavirus Aid, Relief and Economic Security (CARES) Act provides a temporary moratorium on residential foreclosures for borrowers with federally backed mortgage loans (including loans backed by Fannie Mae, Freddie Mac, the Federal Housing Administration, the Veterans’ Administration, or the U.S. Department of Agriculture). Borrowers who affirm they are experiencing a COVID-19 related hardship can request a forbearance from their loan servicer of up to 180 days, which can be extended for an additional period of up to 180 days. Homeowners must contact their loan servicer to request this forbearance. The CARES Act requires the servicer to offer a CARES Act forbearance for borrowers with federally backed mortgage loans. At the end of the forbearance, options can include paying all of the missed payments at one time, spread out payments over a period of months, or add payments as additional payments or a lump sum at the end of the mortgage.
The CARES Act also provides a temporary moratorium on evictions for residential tenants occupying a Covered Property (until 120 days after enactment). During the moratorium period, landlords of a one- to four-unit residential building who have federally backed mortgage loans are prohibited from filing eviction lawsuits until July 15, 2020. These landlords are also prohibited from issuing notices to tenants who are behind on rental payments to vacate the premises, and are also prohibited from charging fees, penalties or other charges to a tenant related to nonpayment of rent. After the moratorium period, the landlord may not evict a tenant unless the landlord provides 30 days’ notice. Renters, please note that even if your property is subject to a moratorium, renters still owe rent.
Under the CARES Act, borrowers with a federally backed multifamily (5 or more units) mortgage loan may request a forbearance for up to 30 days, with two 30-day extensions. A tenant renting a dwelling unit within such multifamily property cannot be evicted for nonpayment of rent or charged late fees, penalties, or other charges during the forbearance period.
For private mortgage loans, you can ask your bank about available hardship options. The Colorado Department of Local Affairs has worked with the American Bankers Association on recommendations it is passing on to the homeowners. The association is keeping a running list of measures being employed by specific banks.
In his April 30 Executive Order, Gov. Polis directed all landlords of rental properties to notify tenants in writing of federal protections against eviction and foreclosures at each property.
Mortgages
Guide to Coronavirus Mortgage Relief Options (Consumer Financial Protection Bureau)
How can I tell who owns my mortgage? (Consumer Financial Protection Bureau)
Foreclosure Protection and Mortgage Payment Relief for Homeowners (National Housing Law Project)
Fannie Mae (mortgage financing)
Fannie Mae—Understand Your COVID-19 Mortgage Options
If you are struggling to pay your rent, contact Fannie Mae’s renter hotline at 877-542-9723.
Freddie Mac (mortgage financing)
Freddie Mac—Lump Sum Repayment is Not Required in Forbearance
If you are struggling to pay your rent, contact Freddie Mac’s renter hotline at 800-404-3097.
U.S. Department of Housing and Urban Development
Federal Housing Finance Authority (FHFA)
U.S. Department of Agriculture (USDA)
Colorado Housing and Finance Authority (CHFA)
Eviction and Foreclosure Prevention—Colorado Division of Housing
Databases of Properties Subject to Federal Eviction Moratoriums
National Housing Preservation Database (NHPD)
Fannie Mae/Freddie Mac/FHA Multifamily Properties Database
Searchable Database of Multifamily Properties Subject to Federal Eviction Moratoriums
Tenants
Tools to Help Renters Find Out if They are Protected from Eviction (Federal Housing Finance Agency)
Eviction and Foreclosure Prevention—Colorado Division of Housing
CARES Act Eviction Moratorium (Congressional Research Service)
Colorado Tenant’s Guide to COVID-19 (Español)
Summary and Analysis of Federal CARES Act Eviction Moratorium (National Housing Law Project)
Enforcing Eviction Moratoria: Guidance for Advocates (National Housing Law Project)
Colorado Apartment Association
What should I do if I can’t pay rent?
Contact your landlord in writing and let them know as soon as possible that you’re unable to pay your monthly rent due to the negative effects of COVID-19. Many landlords across the state are offering tenants payment agreements in response to the COVID-19 crisis. Review the terms of these agreements carefully before signing. Seek professional advice to review terms imposed by these agreements. See below for legal resources. (from Colorado Department of Local Affairs)
Colorado Homes for All Template for Letter to Absentee Landlord
Colorado Homes for All Ejemplo de Carta a Un Propietario
State agencies have been directed to work with property owners and landlords to create model repayment agreements that allow tenants additional time to repay rent. Keep checking the Colorado Department of Local Affairs Eviction and Foreclosure Prevention website for information.
What is the eviction process in Colorado?
Landlords must have a legal reason to evict a tenant (e.g., failure to pay rent, committing lease violations, property damage, engaging in criminal activities, or when a tenant has not moved out when their lease has expired). Note: Gov. Polis has suspended evictions during May 2020 unless such actions are necessary to protect public health and safety.
It is illegal to lock out a tenant, move personal belongings, or shut off utilities before the eviction process is complete. Your landlord must take you to court and get an Order of Possession (signed by a judge) for the eviction process to be complete, and the Sheriff must be present when locks are changed. Also illegal are threats or physically attempting to remove a tenant.
Questions and Answers about Evictions (Colorado Legal Services)
The COVID-19 Eviction Crisis—An analysis by the COVID-19 Eviction Defense Project
Facing Eviction Alone: A Study of Evictions in Denver 2014-2016 (Colorado Center on Law and Policy)
READ MORE about how the eviction process works in Colorado
Link to pdf document “The Eviction Process”
Where can I find rental assistance?
For Golden Residents:
Food and Housing Assistance Information
Golden COVID-19 Rental Assistance
The Golden Service Extension Unit of The Salvation Army offers assistance to Golden residents needing help with rent, utilities, medical bills, prescriptions, and other needs. To see if you qualify, please fill out the online form or call 303-279-2188.
Colorado 2-1-1 COVID-19 Information and Resources
Dial 2-1-1 or 866-760-6489 (toll free). Text your ZIP CODE to 898-211.
2-1-1 es un servicio confidencial y multilingüe que conecta a las personas con recursos vitales en todo el estado. Marque el número gratuito 2-1-1 o 866-760-6489.
Colorado Department of Local Affairs—Housing and COVID-19
Colorado Department of Local Affairs—Eviction and Foreclosure Prevention
Jefferson County: Housing Assistance Resources
Jefferson County: Emergency Assistance
Jefferson County Housing Authority
MetroWest Housing Solutions—Community Resources COVID-19
Brothers Redevelopment 844-926-6632
Email: ehap@brothersredevelopment.org
The Salvation Army 855-768-7977
Jewish Family Service 720-248-4690
Email: centralintake@jewishfamilyservice.org
Family Tree 303-467-2604
Volunteers of America Colorado 720-229-0428
The Action Center 720-407-6712
Email: gethelp@theactioncenter.org
Colorado Rent Assistance Programs
B-Konnected Housing Connection
Rent Help in Jefferson County Colorado
Colorado Apartment Association
Where can I find legal resources?
COVID-19 Eviction Defense Project
Mobile Home Eviction for Non-Payment of Lot Rent in CO
Legal Aid Foundation of Colorado
Protecting Renter and Homeowner Rights During Our National Health Crisis (National Housing Law Project)
Colorado Housing Connects 844-926-6632
Housing Resources—9to5 Colorado
Colorado Judicial Branch: Forcible Entry & Detainer/Eviction (FED)
Resources for Undocumented Persons
Mi Casa Resource Center COVID-19 Resident Resources
COVID-19 Resources for Undocumented Communities in Colorado
Nationwide Resources for Undocumented Communities
Miscellaneous Resources
COVID-19 Resources for Affordable Housing Organizations (Housing Colorado)
Major Consumer Protections Announced in Response to COVID-19 (National Consumer Law Center)
A Guide to COVID-19 Economic Stimulus Relief (Consumer Financial Protection Bureau)
Unemployment Insurance—Colorado Department of Labor and Employment
IRS Coronavirus Tax Relief and Economic Impact Payments
U.S. Department of Labor Coronavirus Resources
Food Assistance—Colorado Department of Human Services
Colorado Special Supplemental Nutrition Program for Women, Infants & Children (WIC)
Colorado Health Emergency Leave with Pay (“Colorado HELP”) Rules
Employee Paid Leave Rights (U.S. Department of Labor)
Coloradans can still buy health insurance if they have a life-changing event
Statewide Utilities’ Measures Undertaken
Xcel Energy’s Response to COVID-19
Federal student loan borrowers are automatically being placed in an administrative forbearance, which allows you to temporarily stop making your monthly loan payment. This suspension of payments will last until Sept. 30, 2020, but you can still make payments if you choose.
Comcast Free Internet (60 days)
Colorado Department of Revenue
Small Business Guidance and Loan Resources (U.S. Small Business Administration)
The Small Business Owner’s Guide to the CARES Act (U.S. Senate Committee on Small Business and Entrepreneurship)
COVID-19 Health Information
Colorado Department of Public Health and Environment COVID-19 Information
Jefferson County Public Health
Centers for Disease Control and Prevention (CDC)